How Can I Manage Leakage?
Leakage is NEVER a good thing!
Leakage, for those of you unfamiliar with the term, is when a Merchant refunds an Ethoca or Verifi alert and still receives a chargeback after the refund.
Even if they do everything right, many Merchants still get burned by leakage in the form of chargebacks.
Once a Merchant falls out of compliance with the card association thresholds it can be nearly impossible to get them back into compliance.
As an Acquirer or ISO, you may think that the only option to a solvable problem is Merchant termination, wasting all that time, money, and energy underwriting the Merchant just to see them vanish.
If only you and your Merchants had a way to detect and resolve leakage before it sank your Merchant relationship!?
That’s where Slyce360 comes in.
Slyce360 marries all your Merchants’ payments, disputes, alerts and CRM data into one place and applies predictive analytics to surface leakage issues with your Merchant portfolio BEFORE the only option is Merchant termination. With its automations, proprietary anomaly detection tools, and prescriptive action plans, you’ll experience Merchant leakage control like never before.
Take the guess work and monotonous grind out of finding and addressing leakage. Use Slyce360 for alerts, reports, and actionable insights to stop leakage before it’s too late.
Slyce360 makes managing leakage possible by:
- Marrying alerts, refunds and chargeback data together – meaning you can see the relationship between failed alerts and subsequent disputes.
- Unleashing deep analytics – quickly understand which MIDs, issuers, or mitigation service is jeopardizing your Merchant investment.
- Fostering communications – let the Slyce360 service find and inform your Merchants of leakage issues automatically with out the need for your intervention.
Arm yourself with the data to reach out to your mitigation alert partner and plug the leak!
December 12, 2025