Playing Offense with Chargebacks

The current state of fighting chargebacks is waiting for them to happen before responding. But serious problems can arise when Merchants ignore the root cause.

Chargebacks, Who Pays?

Nothing is free when taking Transactions. And chargebacks are no different. Let’s break down the underlying factors that affect the true price of that chargeback.


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Q: What is a MCC?

A Merchant Category Code (MCC) is a four-digit number that indicates a merchant’s line of business, along with the types of goods or services the merchant

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Q: What is an acquirer?

An acquirer, or an acquiring bank, works directly with merchants to ensure timely processing and payments of credit card transactions. Acquirers also oversee compliance with

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Q: What is a representment?

A chargeback occurs when a consumer disputes a charge on their credit or debit card, and a representment is the merchant’s opportunity to counter the

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